Many companies are experimenting with AI on a small scale, and a few have made a commitment that their organizations will be "AI first" or "AI-driven." But what does this mean? What is AI doing or leading, and, in particular, what is the role of leadership in making organizations AI-driven? We see a lot of confusion around opportunity and action. In the 2018 Deloitte Global Human Capital Trends survey and report of business and HR leaders, 72% indicated that AI, robots, and automation are important -- but only 31% felt their organizations were prepared to address strategy to implement these technologies.

Many companies are experimenting with AI on a small scale, and a few have made a commitment that their organizations will be "AI first" or "AI-driven." But what does this mean? What is AI doing or leading, and, in particular, what is the role of leadership in making organizations AI-driven? We see a lot of confusion around opportunity and action. In the 2018 Deloitte Global Human Capital Trends survey and report of business and HR leaders, 72% indicated that AI, robots, and automation are important -- but only 31% felt their organizations were prepared to address strategy to implement these technologies.